Petsmart Price Match Policy & Price Adjustment Policy 2022

The PetSmart Price Match Guarantee lets you know about the best deals you can take advantage of. Want to know more about its policy on matching prices? Then you’re in the right place to learn how to use it to your advantage.

So, let’s find out how this policy can help you save more money and how you can use it to your advantage.

Price Match Guarantee At PetSmart

petsmart price match policy

Most of the time, when you buy something, you seem happy with what you got. But sometimes, when you feel like you were charged too much, you don’t seem to do anything about it.

There is a policy for this called “price match.” So, this article will help you understand the same thing about PetSmart.

Most of the time, this happens when you find out that PetSmart’s competitor sells the same item for a different price.

PetSmart is an American chain of pet stores that sells products and services for animals as pets. There are also sales of different kinds of animals. It also has services like grooming and training for dogs, boarding for cats and dogs, and daycare for both cats and dogs.

PetSmart does offer the option to match the prices of its nearby competitors. So they could get more customers and keep the ones they already had. And so that you will be happy with the services they offer.

So, let’s get right into the details of PetSmart’s policy on matching prices.

Does PetSmart Price Match?

PetSmart will match the prices of some competitors if you find a better deal elsewhere. To be eligible, the product must be the same as the one you bought, right down to the brand and color.

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 Walmart, Chewy, Petco, and their online store are some of the places that Petsmart competes with on price. As of 2021, PetSmart will no longer match the prices of Amazon and eBay.

Sometimes you’ll find that the item you bought at PetSmart is sold at a lower price at one of its competitors.

Then PetSmart will give you the chance to price match for that same product. Keep this information close by if you want to do the same.

  • Give the original proof of the ad to any salesperson who is there at the time.
  • Bring the brand name and model number with you so that the store can check your request to match the price.
  • The date of purchase is important because you can only get a price match on that date.
  • Also, the availability of stock is a key part of the price-matching process.

Online Price Match Guarantee

If you find a different price for the same item on the website of one of PetSmart’s competitors, the price can also be matched. Just pay attention to the information below to make the same claim.

  • Give a copy of the order page from the competitor’s website, including shipping and handling fees.
  • Bring it to the PetSmart store when you want to buy something.
  • If you want to buy something online from Petsmart.com, you can call them at 1-888-839-9638 and start the price match process.
  • Even when you buy something online, the date of the purchase is important because you can only get a price match on that date.
  • Again, the availability of the product is important for price matching.
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Note that third-party retailers on a competitor’s website won’t be taken into account when matching the price of a certain product.

What Is PetSmart’s Price Match Policy?

PetSmart will match most competitors’ prices on items they have in stock. This can save customers a lot of money and make it easier to get all the things they need for their pets.

You can also check the PetSmart website to see if the price is lower there.

But PetSmart doesn’t match prices with items from competitors that are listed on other websites or in catalogs. They only do this with items that are right next to them.

Also, PetSmart’s policy is that they will match the price of one product and one price per customer. So, make sure you only ask for one price match each time you go.

How Do You Request A Price Match At PetSmart?

PetSmart’s policy says that you can ask for a price match if you find an item in stock that is sold for less at a competitor’s store or on PetSmart.com.

PetSmart employees will be happy to help you if you just bring the item to the register or customer service.

Also, make sure you bring proof that the price is lower, like an online listing, a receipt, or an ad.

What Products Can Be Price Matched At PetSmart?

Products from almost every department at PetSmart can have their prices matched, with only a few exceptions.

Except for living animals and some specialty medications, PetSmart’s Price Match Guarantee covers the following categories:

  • Food and Treats.
  • Beds and Hides.
  • Bowls and Feeders.
  • Gates and Containment Items.
  • Grooming Supplies.
  • Habitats and Enclosures.
  • Heating and Lighting.
  • Litter and Bedding.
  • Cages and Hutches.
  • Collars, Harnesses, Leads, and Leashes.
  • Crates, Carriers, and Kennels.
  • Dental Care and Wellness Essentials.
  • Environmental Control and Lighting.
  • Flea and Tick Products.
  • Food Storage Solutions.
  • Maintenance and Repair Products.
  • Perches and Nesting.
  • Pet-Safe Cleaning Supplies.
  • Stands and Décor.
  • Tanks and Aquariums.
  • Vitamins, Supplements, and Preventatives.
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PetSmart Gift Cards or Vouchers

Not everything you buy at PetSmart can be discounted with coupons, vouchers, or gift card refunds. When a gift card is used to make a purchase or when a gift card is used to buy another gift card, the prices are not matched.

Click here to learn more about the terms and conditions of PetSmart gift cards.

Note: If you want Petco to match the price of a product, you can either call them at 1-888-839-9638 or go to their official website, which was already mentioned.

Conclusion

Yes, PetSmart will match the price of an item. You can use their Price Match Guarantee on in-stock items if you can prove that the same item is cheaper at an approved competitor’s store.

PetSmart.com will also match the price of its items. Live animals and adoptions, pet services, returns, gift cards, and items that are already on sale can’t be price-matched.

FAQs For PetSmart price match

Do they require original advertisement proof?

Give the original proof of the ad to any salesperson who is there at the time.

Does PetSmart Price Match?

Yes, PetSmart matches the prices of the stores right next to it.

How do I contact PetSmart’s Customer Care?

Customer Service at PetSmart can be reached at (888) 839-9638.