Macys Price Match Policy & Price Adjustment Policy 2022 ❤️

Macys Price Match Policy: One of the best bargains and deals offered at Macy’s department stores or on its official website is its Price Match Policy.

There is a price adjustment issue when an item becomes available for a significantly less high price than the one you paid for it. Using their price adjustment procedure, you can easily request a refund of the indicated difference.

Macy’s Price Match Policy

By reading on, read on how to use Macy’s Price Match Policy to maximise your shopping savings.

Macy’s Price Match & Adjustment Policy

For more information on Macy’s price match policy functions for in-store and online transactions, see the chart below.

Price Match Policy Information
Other Stores Allowed
Time Limit 10 Days
Required Info Order Number
Refund Type Price Adjustment
Refund Issuance To Original Payment Method
Refund Processing Time Instant
How To Request Via Online Chat

Official Website:

Macy’s Price Match Guide

Here is a quick guide on applying these policy changes to achieve the required percentage of a product.

In the case of Macy’s, it does not offer its other rival companies the option of price matching.

The only policy, which is the refund of the price difference for the identical product in the event of a price adjustment, is in effect. This policy is valid for in-store and online purchases made at Macy’s.

Factors of Price Match

The Macy’s Price Match Policy has a few specific guidelines you must follow. You may submit a claim for the price difference if your purchased item appears to meet the criteria listed below.

In case of the purchase online

The things you purchase through Macy’s official website,, adhere to several principles.

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It takes 10 days after your purchase to compare the lower price of the same item to which you wish to make a claim.
The payment method is crucial in determining how much of a return you receive. The payment will be made using the usual procedure.
The product’s accessibility is another crucial consideration for issuing refunds.

Check out Best Buy’s comparable Price Match Policy, which gives you ten days to price match your purchase.

In case of the purchase at Macy’s store

The same factors apply if you buy something from a Macy’s official outlet or store.

Notably, it also offers an additional 14-day grace period if an Apple iPhone is purchased. At the same time, the return period for other Apple devices might last up to 30 days after purchase.

As a result, Macy’s adjusts their prices based on the parameters above.

Macy’s Response

According to Macy’s policy, our goal is the safety of both customers and employees. The most crucial thing is to prevent them, thus they took a lot of safety measures and precautions. Here are a few of the precautions that are taken.

  • All of the coworkers are required to have physicals before reporting for their shifts.
  • All coworkers and clients have access to hand sanitizer.
  • The amount of cleaning done in high-touch locations has increased.
  • A minimum 6-foot separation is kept.
  • Face masks and gloves are required.

The procedure of Price Adjustment

To claim the refund of the difference, you must follow a few easy steps in this procedure.

  • To verify the merchandise, you must provide the original receipt of purchase.
  • Give your order number as well so you can trace your purchase information.
  • You can easily apply for an online adjustment through their official website.
  • To verify and authenticate the item, you must present the necessary paperwork.
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Following this procedure, Macy’s will finally give you a refund for the difference you requested.


Macy’s runs its physical locations and online separately. There are a few exceptions in the case of price adjustment as well.

  • Not all products are offered in both official stores and online.
  • Some products listed on the website might not always be available in stores.
  • Additionally, the prices of the things vary between its stores and online. Therefore, you cannot claim a price difference for an item you bought online at its store.
  • Coupons or reductions offered for online purchases are not valid for in-store adjustments.
    Free shipping costs or rewards offered for in-store purchases at Macy’s do not apply.

Note: Considering the client’s privacy policy. No third party is permitted to apply for the necessary price adjustment at Macy’s.

Gift Cards and Vouchers at Macy’s

When buying gift cards or vouchers in person, online, or through one of its stores, Macy’s gives the option of a price adjustment. The official online portal and Macy’s locations make it simple to redeem the cards and e-vouchers.

However, Macy’s stores are the only locations where rewards or bonuses can be redeemed; online or on the company website are not permitted.

Understanding Pricing Policy of Macy’s

The Price Match scenario has certain issues because of how much Macy’s charges for its products. It typically occurs in unique situations where product prices vary.

The clearance sale is when these price changes happen most often. Because the price continues to drop so long as there is still supply available.

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Additionally, Special Purchase offers and prices typically rely on stock levels. Due to decreased output, supplies tend to run out. These products are occasionally created expressly for these special purchases, clearance deals, etc.

Therefore, the likelihood of applying for Price Match decreases in all such circumstances. Due to the price swings in these unique circumstances, this happens.

Macy’s Price Adjustment Phone Number

To contact a Macy’s customer service representative, call 1-800-BUY-MACY (1-800-289-6229).

For all general inquiries, dial 00 1 513-573-7912 to reach Macy’s.

However, by Macy’s standards, consumers can only request price adjustments for mattresses or beds via chat or email to [email protected].


Q.1 Does Macy’s Do Price Adjustments?

You can take advantage of Macy’s price adjustment policy in person and online. Keep in mind that there will be exceptions.

Q.2 Do Macy’s price adjust in gift cards or vouchers?

Yes, Macy’s does provide gift cards or vouchers with price adjustments.

Q.3 Does Macy’s do price match?

Macy’s does not match prices online or in-store, even if a competitor offers a lower price.

Q.4 Why prices at Macy’s stores and are not the same.

The Macy’s stores and are independent businesses. As a result, the store’s and’s prices, promotions, discounts, and coupons are different.