Petco Price Match Policy & Price Adjustment Policy 2022

Petco Price Match Policy: If you want to save money on pet food, supplies, and other items, going to Petco can be the ideal option because it offers the advantage of price matching.

Consumers can take advantage of the advantages of the best price at checkout thanks to price matching and price adjustment policies. What you need to know about Petco’s price-matching policy is provided below.

Let’s quickly learn how to leverage their price match policy to get a lower price at checkout or a partial refund up to 14 days after your purchase.

Does Petco Price Match?

Petco Price Match Policy

Yes, Petco has a price match policy that entitles consumers to a reimbursement for the difference between the sale price and the original purchase price of an identical item in the store for up to 14 days following the original purchase. Additionally, Petco matches some rivals’ prices, including Petsmart, Amazon, and Chewy.

When you buy anything, you might be happy with the price, but later on, you might feel like you paid too much, especially if you find the same thing for less elsewhere. 

A price matching policy is in place to assist you as the customer in balancing the difference between the purchase price and the discounted price.

You must research and comprehend Petco’s price-matching policy to take advantage of it. If the buyer can show that the same item is being sold at a lower price at another location by a rival, Petco will match the sale prices on that item.

Price matches and changes are frequently utilised to preserve and expand the client base while matching sales pricing.

There are restrictions attached to a price match and price modifications in Petco locations, just as price match regulations in other retailers.

Petco Price Match & Price Adjustment Policy Details

Here are some Petco Price Adjustment & Price Match Policy Details:

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Company Petco
Price Match? Yes
Time-frame: Within 14 days of purchase
Exclusions: Limited-Time Sale, Extra Savings, Anniversary Sale, Daily Deals, and Beauty Daily Deals aren’t eligible for a pricing match
Where to redeem: Online & In-store

Measures to Follow for Price Match

Identical –Make sure the item you desire is identical to the next in terms of colour, model, size, and brand to qualify for a price match at Petco.

Proof – To match sale prices, you will have to provide some documentation. For instance, you can use evidence like a website advertisement, an email they sent you, or a printed advertisement to show that a competitor charges less for identical goods.

Availability –Price matching is only offered on in-stock goods. This holds for both Petco and the rival you want to compete against.

Services –Prices for services (such as pet photographs, training, or other comparable items) are not price matched.

Live Animals –Animals are not eligible for price matching because none is equal.

Online Competitor –Ensure the online competitor is listed on the eligible competitor’s list if you want to match them.

Who Are Eligible Petco Competitors?

Not every lower price you find at another retailer is matched at Petco. They only match prices with legitimate competitors.

  • Target
  • Walmart
  • Amazon
  • Chewy
  • Petsmart

Does Petco Offer Price Adjustment?

Due to Petco’s price adjustment policy, customers can ask for a price reduction within 14 days of their purchase.

The price changes when a customer buys a product, and it soon goes on sale. If you experience this at Costco, we have great news for you.

If you request a price adjustment, Petco will issue you a credit for the difference between the regular and sale prices. Both brick-and-mortar shops and internet stores have price changes.

Fortunately, you can receive a partial refund whether you bought your item from a real store or ordered it online. To contact the customer support team, all you would have to do is dial their hotline.

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You can also match sales prices on items bought via the official retailers.

If you bought something online, you could ask for a refund by calling the company’s customer service line or going back to the place where you bought it.

You can get a list of Petco locations that match prices by clicking here.


However, there are a few exclusions that you need to be aware of if you want to request a price match for that specific product.

  • pricing mistakes by competitors
  • When Petco updates prices or fixes typos for the specified products
  • absence of a notice of price changes

Special Exclusions

Petco does not offer a rain check if stock is unavailable for a particular purchase. It values the one product, one price match per client policy. Items won’t be considered during the matching process for some online web store retailers.

The price matching of Petco’s services does not apply to pet services offered by rival businesses. The following services are excluded: pet photography, dog training, and grooming.

Live animals are not included in this pricing matching process, per Petco’s Standards of Excellence. This is due to the individuality and uniqueness of every species. As a result, they cannot participate in the same process.

Which Retailers Does Petco Price Match?


Prices on and are identical on Petco shops, however, do not always match competitors’ online prices for each item.

Therefore, make sure you purchase your goods through their website if you want to price match online.

Chewy and match prices online. However, actual stores won’t match sale prices, just like in Petco’s case.

You can frequently price physical match stores with competitors’ physical stores while omitting competitors’ online businesses since online prices function differently than physical store prices.

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Petco and Petsmart provide identical prices. If your goods were purchased in a physical location, there is no online price match guarantee. It’s interesting to note that these two businesses frequently offer the same bargains. Still, if you discover one performs better, you can contact customer care service for assistance.

Only purchases made at Jet, Target, Chewy, Amazon, Walmart, and Petsmart qualify for a price match online. Others are not price matched, aside from these online merchants.

Petco Price Match On Sales Policy

Whether a product is offered by a rival or is on sale at the store, Petco does not match prices on clearance, discounted, or sale items.

You are not permitted to change a product’s price after the initial adjustment, per the company’s policy on price matching.

If you’re unsure whether you can use a coupon for a price-matched item, it’s best to be aware that Petco’s policies forbid it because the item already has a lower price, much like a discount. As a result, no more discounts are possible.

The price match policy at Petsmart also excludes:

  • Customer product returns
  • Raincheck items
  • Gift cards
  • Products from overseas competitors
  • Pet adoptions, pet services, and live animals


We have so far learnt how to use Petco’s price match and adjustment policies to save money. Therefore, we always advise conducting thorough research before purchasing any item from any retailer. You should always be looking for methods to save money as a customer.


Does Petco offer a price adjustment policy?

Yes, Petco has a 14-day policy for price adjustments.

Does Petco Price Match?

Petco does match prices, yes. We won’t be beaten on price, their policy proudly declares. Stop by their location or dial their support number to carry out a price match.

How do I contact Petco’s Customer Service?

You can call Petco’s Customer Service at 877-738-6742.