Kohls Price Match Policy & Price Adjustment Policy 2022

Does Kohl’s Price Match?

Kohls Price Match Policy: Many U.S. retailers have very lenient price matching practices to keep their clientele and survive the fierce competition in the retail industry.

Therefore, you might be wondering if Kohl’s will match its competitors’ prices if you come across a Kohl’s product that is being sold at a lower price in a competitor’s shop. This is what I’ve learned about it from my investigation, so read on!

Guide to Price Match at Kohl’s

Kohl’s Price Match

Kohl’s offers both options of price matching and price adjustment. Compare the prices of an identical Kohl’s purchase with those of a rival company.

Additionally, it offers price adjustments for goods that were reduced in price after you purchase. You can therefore ask for a refund of the amount that differs.

However, there are some particular rules for the same as well. Such as to confirm and authenticate a purchase. So let’s examine the numerous methods or measures you must take to do the same.

Price Match Time
within 14 days
Where Can I Price Match?
In-store & Online
Contact Info.
Visit the website

Basic Measures of Price Match

Like you, Kohl’s essentially captures the idea of price matching with rival businesses to please its clients. Following are some guidelines to follow when requesting a price match:

  • It compares identical items’ costs to those offered in-store by rival companies.
  • Additionally, prices for items sold on kohls.com are matched.
  • Compared to a competitor’s online pricing index, Kohl’s does not match its prices.
  • In the case of the price match, stock availability plays a significant role.

Method of Price Match at Kohl’s

There are a few crucial actions that you must take to complete the price matching procedure.

  • You could apply for a price match if you discover a lower price on Kohl’s online store.
  • You must show the advertisement for an electronic gadget you saw, such as a sale on your phone.
  • By comparing the advertisement with one of its devices, Kohl’s will verify its authenticity.
  • You can also request a price match for that item if you compare its online price to one offered by a competitor in-store.
  • Give a copy of the advertisement for the same product you saw in the rival store.
  • The item’s precise sale price must be stated in the ad if you want to price match it.
  • Show the store’s or website’s invoice for the item you purchased.
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To guarantee price matching, Kohl’s restricts the ability to cross-check for references at multiple Competitors’ stores.

Price Adjustment at Kohl’s

Price Adjustment typically deals with situations where products on sale online have their prices matched. However, if you already bought it from one of its outlets or stores, you can still easily request the amount difference allowed in such circumstances.

You can only apply for the same if your stuff meets this condition.

  • It depends on whether you paid the item’s full price or received a discount during a sale.
  • If you discover a sale on the same item of purchase within 14 days, only you may exercise the right to a refund.
  • You must provide the original receipt for the item you purchased.
  • After your claim has been verified, Kohl’s will repay the difference in compensation.
  • The quickest option to use your credit or receive a refund for the difference is to take your online purchase back to a Kohl’s outlet or store in your neighborhood.

Note: If you purchased an item through kohls.com but then discover that the item is cheaper in the company’s official outlet or shop. Then call customer service at (855) 564-5705 or go to the Kohl’s location that is closest to you.

The same principle holds true for the things bought from Kohl’s. Simply make a manual trip to the customer service desk and display the product’s invoice or receipt.

Look at Macy’s, a competitor of Kohl’s, for their price adjustment policy; it is comparable to theirs.

What Items Does Kohl’s Exclude From A Price Match?

Both in-store and online, Kohl’s will not price match coupon-specific products. These things consist of:

  • Gift cards 
  • Kohl’s Care items 
  • Sephora at Kohl’s 
  • Curated by Kohl’s brands 
  • Beauty products 
  • Select novelty gifts, online exclusives, electronics, and personal care
  • Toys 
  • Sporting goods 
  • Sports team merchandise 
  • Premium sunglasses, footwear, and electronics
  • Consumables
  • Wellness market brands 

Additionally, some brands may not be eligible for price matching. Among them are:

  • Calvin Klein
  • Columbia
  • Crocs
  • Eddie Bauer
  • KitchenAid (select)
  • Koolaburra by UGG
  • Land’s End
  • Levi’s
  • Lovepop
  • Scentworx
  • S’Well
  • Tommy Hilfiger
  • TOMS

The list of brands excluded by Kohl’s is also available on their website.

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It would be preferable to clarify that the things you want to buy don’t fit into any exclusion categories before requesting a price match.

You can confirm this with a salesperson using the “Ask Now” function on Kohls.com or by inquiring with a salesperson in person.

How Do I Request A Price Match At Kohl’s?

The company uses one of two alternative techniques depending on whether the price match is for Kohl’s online store or a rival physical store.

Customers must have the product page for the exact item from Kohl’s online shop open on their mobile device to request a price match.

Alternately, Kohl’s staff members also have equipment that they can use to check the item and apply the requested price change.

Customers must submit a printed copy of the competitor’s ad or catalog displaying the exact goods at their current price for the retailer to match a competitor’s pricing.

Since Kohl’s employees will utilize this information to confirm the customer’s request, the ad must have a legitimate description and current retail price.

Does Kohl’s Price Match After Purchase?

Customers at Kohl’s are still permitted to ask for a price match if they buy apparel, shoes, or another item and then discover that the price was lower online or at a rival retailer.

Customers have a maximum of two weeks to prepare and provide their proof of purchase to Kohl’s for verification.

Remember that each store manager has the right to change pricing after it has been paid. As a result, some Kohl’s shops might not permit price adjustments within a two-week window.

Does Kohl’s Price Match Online Stores?

At this time, Kohl’s does not match prices on competing retail businesses’ websites.

There is one exception to this rule: Kohl’s will match prices on all items offered on Amazon.com. Remember that this excludes products sold on the Amazon Marketplace or by third parties.

Does Kohl’s Price Match Its Online Products?

Since the prices for identical products in-store and online can occasionally fluctuate, Kohl’s will price match its online products.

Please note that for a Kohl’s employee to confirm an order, consumers must be able to show them the product page of the same item on their mobile device.

How Do I Request A Price Match For Amazon At Kohl’s?

Customers must locate the identical product on Amazon.com and print a tangible copy of the price to have an Amazon product price matched at Kohl’s.

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The product’s description and current retail price must be included in the printed version. According to numerous sources, customers can also show the product page on their phones.

However, customers are reminded to remember that Kohls.com specifically requests a physical copy when preparing their proof of price.

Please note that Kohl’s will only match Amazon’s direct sales prices for clothing, footwear, and other items.

The price match between Kohl’s and Amazon does not apply to items sold by third parties or during or after Thanksgiving.

Gift Cards and Vouchers

Kohls’ policy of price matching and adjustment does not consider the use of gift cards and discount coupons.

Additionally, the products from Kohl’s Cares are not covered by the price matching policy.

Gift cards, coupons, Kohl’s Cares merchandise, etc. can be earned for both items above, but they cannot be redeemed for the same.

Note: You can immediately call Kohl’s at the above number to learn more about their price match and price adjustment policies. Or stop by the Kohl’s outlet or shop closest to you.


In conclusion, Kohl’s will match prices for both regular and sale items as long as the request is made within 14 days of the original purchase.

Remember that Kohl’s typically offers its brands and limits the items eligible for price matching by including limitations. So it cannot be easy to discover things to price match with Kohl’s.


Does Kohl’s Price Match?

Yes, Kohl’s will match in-store prices set by rival retailers. You have 14 days from the purchase date if you qualify.

Does Kohl’s store price match Amazon?

Yes! Kohl’s Store doesn’t price match any online merchants but Amazon. Contacting any executive at the Store is your best option.

Can I adjust the price of my online order at Kohl’s store?

Yes! For a partial refund, you must go to a store within 14 days after your purchase. For assistance, you can also call their customer care department at 855-564-5705.

What kind of proof does Kohl’s need for a price match?

Customers must show Kohl’s a competitor’s advertisement showing the current lower pricing and a detailed product description.